In Short:Swisscom, the largest telecom provider in Switzerland, is now using Genesys' cloud platform for customer contact service to enhance customer satisfaction, agent efficiency, and sustainability. By moving to...
In Short:Swisscom, the largest telecom provider in Switzerland, is now using Genesys' cloud platform for customer contact service to enhance customer satisfaction, agent efficiency,...
In Short:Tata Electronics, after success in assembling iPhone enclosures, is now developing complex machines locally for casing production with Indian manufacturers. The move aims...
In Short:Google CEO Sundar Pichai and Microsoft CEO Satya Nadella are optimistic about selling generative AI tools for profit. Both companies reported strong quarterly...
In Short:Infrastructure developer Ex2 Technology from Omaha has partnered with Navajo County to build a 100+ mile dark fiber network in Arizona. The project...