In Short:
Chipotle Mexican Grill is partnering with Paradox to launch an AI hiring platform called “Ava Cado.” This system will streamline recruitment by handling tasks like gathering candidate information and scheduling interviews. It’s expected to cut hiring time by 75% across 3,500 locations. The initiative supports Chipotle’s goal of expanding to 7,000 restaurants in North America while improving candidate experience and easing manager workload.
Chipotle Partners with Paradox for AI-Driven Hiring
Chipotle Mexican Grill has announced a significant partnership with Paradox to implement a new AI-powered hiring platform designed to enhance the efficiency of its recruitment process. This innovative platform includes a virtual assistant dubbed “Ava Cado,” which aims to streamline various tasks such as gathering candidate information, scheduling interviews, and fielding questions from applicants.
Enhancing Operational Efficiency
According to Chipotle, “Paradox’s conversational hiring system will enable the General Managers in Chipotle’s restaurants to spend less time on administrative tasks, such as collecting basic information from candidates and scheduling interviews. This allows them to concentrate on their operational responsibilities and provide excellent hospitality for guests.”
Significant Reduction in Time-to-Hire
The newly introduced system is currently being implemented in a phased manner across 3,500 Chipotle locations and is projected to decrease the time to hire restaurant staff by as much as 75 percent. Ava is equipped to communicate in multiple languages including English, Spanish, French, and German, thereby enhancing the candidate experience while reducing the administrative workload for managers.
The recruitment tool is focused on minimizing hiring timelines, lowering job advertising costs, facilitating recruitment for hard-to-fill positions, and improving the overall candidate experience, as stated by the company.
“As we continue to move toward our long-term objective of operating 7,000 restaurants in North America, we are empowering our teams to recruit and hire talent aligned with our vision to Cultivate a Better World and grow alongside us,” said Ilene Eskenazi, Chief Human Resources Officer.
Aligning with Expansion Goals
Ilene further emphasized, “Paradox operates as if we’ve hired additional administrative support for all our restaurants, allowing managers more time to assist team members and ensure an exceptional experience for our guests. We are excited about the early improvements we are witnessing.”
This strategic initiative is in line with Chipotle’s broader growth strategy, with aspirations to expand to 7,000 locations across North America.
