In Short:
Telecom operators in India have been rolling out 5G networks, but users still see 4G indicators on their phones. The Telecom Regulatory Authority of India (Trai) is considering directing telcos to display coverage maps on their websites so consumers know where they can access 5G or 4G networks. Trai aims to strengthen quality of service benchmarks, focusing on 4G and 5G technologies over outdated 2G and 3G. The regulator also wants telcos to report any 5G base tower stations that are down to improve network availability. There are plans to increase penalties for telcos that fail to meet quality of service requirements at state and district levels.
Get Ready for Better Mobile Network Visibility: Trai to Direct Telcos
Hey there! Are you tired of seeing that 4G indicator on your phone even in big cities? Well, good news might be on the way! The Telecom Regulatory Authority of India (Trai) is considering a directive that will make telecom operators display coverage maps on their websites. This move will help you know where you can get the latest 5G or reliable 4G networks.
What’s in Store?
A Trai official mentioned that consumers have the right to know about the coverage of service providers. There are areas with no connectivity, even in cities, and people need transparency about telco coverage. The regulator is also focusing on improving the quality of service (QoS) benchmarks, especially for 4G and 5G technologies, as older generations like 2G and 3G fade away in the future.
Furthermore, the regulator wants telcos to report any outages of the 400,000-plus 5G base tower stations they have installed. This step will help them maintain network availability in various areas and reduce instances of call muting, where consumers have to abruptly drop calls due to poor network quality.
What’s Next?
With Trai Chairman Anil Kumar Lahoti at the helm, the focus is on stricter regulations to minimize call drops and enhance overall network performance. The regulator is contemplating increasing financial penalties on telecom companies that fail to meet quality of service requirements at state and district levels, aiming for better accountability.
Currently, quality of service is assessed at the telecom circle level, but Trai is exploring the idea of measuring data at state and district levels for more granular data and effective penalties. While telecom companies express concerns about operational challenges, the move is essential to ensure improved network performance and customer satisfaction.
So, get ready to say goodbye to network woes and enjoy seamless connectivity as Trai aims to bring more transparency and accountability in the telecom industry!
