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Genesys

Genesys, AI Call Center Software Provider, Confidentially Files for US IPO

In Short:Genesys, a call center software company powered by AI, has filed for an initial public offering (IPO) in the U.S., indicating a revival...

Vodafone Idea Forms CCaaS Partnership with US-Based Genesys

In Short:Vodafone Idea (Vi) is now entering the contact-center-as-a-service (CCaaS) market by teaming up with US company Genesys. This partnership will help Indian businesses...

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